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Support

We're here to help. Fill out the form or check the FAQ below.

Frequently Asked Questions

How does the app block my apps?

On iOS, Dua uses Apple's Screen Time API (Family Controls) to block apps you choose. On Android, it uses the Accessibility Service to detect when you open a blocked app. Both methods only monitor which app is in the foreground — we never read your screen content or collect personal data.

How do I unblock my apps?

Simply read the dua that appears when you try to open a blocked app. Once you finish reading, your apps unlock automatically. You can also tap "Not Now" to skip temporarily.

How do I change which apps are blocked?

Go to Settings (gear icon on the home screen) and tap "Blocked Apps" to add or remove apps from your blocking list.

How do I cancel my subscription?

On iOS: Go to your iPhone Settings → Apple ID → Subscriptions → Dua → Cancel. On Android: Open Google Play Store → Menu → Subscriptions → Dua → Cancel.

Can I get a refund?

Refunds are handled by Apple (iOS) or Google (Android). You can request a refund through their respective support pages within 14 days of purchase.

How do I delete my account and data?

Visit our account deletion page to request deletion of all your data.

The app is not working properly

Try restarting the app or your device. If the issue persists, use the form above with a description of the problem, your device model, and OS version.